Business Information:

• Company Name: Matsushita Luggage Co.
• CEO: Tatsuro Matsushita
• Location: 318 Nakakage, Toyooka City, Hyogo, Japan
• Phone: 0796-22-7161
• Email: info@we-me.jp

Product Pricing:

• Selling Price: Displayed on each product page
• Additional Costs:
  • Consumption tax
  • Shipping fee
  • Cash on delivery fee

Shipping Costs (Tax Included):

• Standard Shipping: 700 yen (1,200 yen for Okinawa and remote islands)
• Free Shipping: For orders over 30,000 yen (excluding tax)

Cash on Delivery Fee (Tax Included):

• For orders up to 10,000 yen: 330 yen
• For orders up to 29,999 yen: 440 yen
• For orders up to 100,000 yen: 660 yen

Note: Cash on delivery is only available for shipments within Japan.

Payment Methods:

• Credit Card: Varies by card company
• PayPal: Varies by card company
• Amazon Pay: Varies by card company
• Apple Pay: Varies by card company
• Paidy: Payment due by the 10th of the following month at a convenience store terminal, bank ATM, or direct deposit

Cancellation Policy: Once payment is confirmed, cancellation is not possible.

Delivery Information:

• Standard Delivery: Usually within 5 business days from the order date
• Made-to-Order Items: Approximately 2 to 3 weeks after receiving your order
• Note: Delivery times may vary based on order volume, delivery area, and road conditions. Business days are weekdays, excluding Saturdays, Sundays, and national holidays.

Return Conditions:

• Returns accepted for defective items or incorrect products
• Shipping costs for returns of defective items will be covered
• Contact us within 7 days of receipt for returns
• Returns or exchanges cannot be accepted after 7 days, even if unopened
• If replacement is not possible, a refund of the purchase price will be issued.